66bb | Privacy Policy – How We Protect Your Personal Data

Introduction

66bb ("we", "our platform") values the privacy of every user who uses our services. This Privacy Policy is drafted in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and clearly explains how we handle the personal information you share with us when using the platform 66bb.

This policy applies to all users of the 66bb regardless of whether you register as a new member, an existing active member, or simply visit our website without creating an account. By continuing to use the platform 66bb, you agree to the terms set out in this Privacy Policy.

We believe transparency is the foundation of trust. This document is written in plain, accessible language — not deliberately confusing legal jargon. If any section is unclear or you have questions about your data privacy, contact us at support@66bb.life and we will be happy to assist you.

Quick Summary: We collect your data for platform operations, we protect your data with the utmost seriousness, we do not sell your data to anyone, and you have the right to know, review, correct, or delete your data at any time.

Personal Data We Collect

66bb collects various types of personal data depending on how you interact with our platform. Below is a detailed explanation of each data category:

A. Personal Identification Data

Basic Registration Information

Full name, date of birth, gender, Malaysian identification card number (for KYC verification), email address, Malaysian phone number, and password stored in encrypted form.

Address Information

Malaysian residential address — required only for advanced account verification (KYC) or if you are claiming a physical prize from a promotion 66bb.

B. Financial & Transaction Data

Payment Information

The phone number or account ID linked to your Malaysian e-wallet (Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow) and your bank name for FPX transactions. We do not store your e-wallet password or full bank account security details.

Transaction History

A record of all deposits, withdrawals, bets, winnings, and losses on the platform 66bb, including the time, amount in RM, and payment method used.

C. Platform Usage Data

Activity Data

Games played, matches wagered on (football, badminton, e-sports such as MLBB and PUBG Mobile, live casino), session duration, login frequency, and general usage patterns.

Technical Data

IP address, device type, operating system, web browser, screen resolution, and technical performance data used for troubleshooting and platform improvement.

How We Collect Your Data

Your personal data is collected through the following channels:

Account Registration: When you complete the registration form on 66bb, you directly provide information such as your name, date of birth, email address and phone number.
Platform Usage: Activity and technical data are collected automatically as you use the platform — including when placing bets, playing slots, joining the live casino or checking football match odds.
Financial Transactions: Payment method information is collected when you make a deposit or withdrawal via Touch 'n Go, GrabPay, DuitNow, FPX Maybank2u, or any other supported payment method.
Cookies and Similar Technologies: Platform 66bb uses cookies and similar tracking technologies to remember your preferences, analyse traffic, and improve the user experience. Further details are provided in Section 7.
KYC Verification: When you go through the identity verification process, documents such as a photo of your Malaysian ID card or a verification selfie may be collected and temporarily stored.
Communications with Us: When you contact customer support 66bb via live chat or email, the content of those communications may be retained for quality assurance and training purposes.

Purposes for Which Your Personal Data is Used

66bb uses your personal data only for legitimate and necessary purposes. The following is a complete list of how your data is used:

Account Management: Creating, maintaining and managing accounts 66bb yours, including the login process, password reset, and profile updates.
Transaction Processing: Processing deposits and withdrawals via Malaysian e-wallets and FPX securely and efficiently.
Identity Verification: To fulfil legal requirements related to identity verification (KYC) and anti-money laundering (AML) as mandated under Malaysian law.
Service Delivery: Enabling you to play all games, place sports bets, use the live casino and access all other services on 66bb.
Account-Related Communications: Sending important notifications about your account, transactions, policy changes and security information.
Legal Compliance: Fulfilling legal obligations, including financial record-keeping and cooperating with competent authorities where there is a legitimate legal requirement.
Fraud Prevention: Detecting and investigating suspicious activity, platform abuse, and fraud attempts to protect all users 66bb.
Platform Improvements: Analysing usage patterns to improve platform performance, user interface, and content 66bb.
Marketing Communications (With Consent): Sending information about promotions, bonuses, and special offers from 66bb — only if you have given your consent to receive such communications.

We will not use your data for any purpose beyond those stated above without first obtaining your consent.

Sharing Data with Third Parties

66bb does not sell, rent or trade your personal data to any third party for marketing or commercial purposes. Your data may be shared only in the following limited circumstances:

Payment Service Provider: Authorised payment processors (Malaysian e-wallet platforms such as Touch 'n Go, GrabPay, DuitNow, and banks for FPX) receive only the information strictly necessary to process your financial transactions.
Technology Service Provider: Server infrastructure providers, cybersecurity services and analytics tools used to operate the platform 66bb. All of these providers are bound by strict confidentiality agreements.
Legal Authority: Where required by Malaysian law or a valid court order, we may be required to disclose certain information to law enforcement authorities or the relevant regulatory bodies.
Identity Verification Provider: Authorised third parties conducting identity verification (KYC) checks receive only the documents necessary solely for that verification purpose.
Business Merger: In the event of a merger, acquisition, or sale of assets 66bb, user data may be transferred to the new entity — however, users will be notified in advance and their rights under PDPA 2010 will remain fully protected.

In all instances of data sharing, we ensure that all recipient parties are bound by confidentiality and data protection obligations no less stringent than our own standards.

The Security of Your Personal Data

66bb invests seriously in technical and procedural security to protect your personal data. The key security measures we employ are:

256-bit SSL Encryption

All data transmitted between your device and the 66bb is encrypted using 256-bit SSL standards — the same technology employed by Malaysian banking institutions.

Encrypted Password

Your account password is stored in hashed form, unreadable even by our technical staff 66bb. We do not store passwords in plain text.

Strict Access Control

Only staff who require access to user data as part of their job responsibilities are permitted to do so, and all access is logged and regularly monitored.

24/7 Security Monitoring

Security system 66bb monitored around the clock to detect intrusion attempts, cyberattacks, or suspicious activity before they can compromise your data.

Important: While we take all reasonable precautions, no online security system can guarantee 100% protection. You also have a responsibility to keep your account password secure and to never share your login credentials with anyone.

Use of Cookies

Platform 66bb uses cookies — small text files stored on your device — to enhance your experience and ensure the platform functions properly. Below are the types of cookies we use:

Cookie Type	Purpose	Validity Period	Category
Session Cookies	Maintaining your login session while you are active on 66bb	Expires upon logout	Important
Preference Cookies	Remembering your language, region, and display preferences	12 months	Important
Security Cookies	Detecting suspicious activity and protecting your account from unauthorised access	Session / 30 days	Important
Analytics Cookies	Helping us understand how users interact with the platform for improvement purposes	6 months	Analytics
Performance Cookies	Measuring page load times and the technical performance of the 66bb platform	3 months	Analytics

You can manage or delete cookies through your web browser settings. However, disabling essential cookies may affect the functionality of the platform 66bb and you may be unable to log in or use all platform features properly.

Your Rights Under PDPA 2010

As a data subject under Malaysia's Personal Data Protection Act 2010, you have the following rights regarding your personal data held by 66bb:

Right of Access

You have the right to request a copy of the personal data we hold about you.

Right to Rectification

You have the right to request correction of any inaccurate or outdated data.

Right to Erasure

You have the right to request deletion of your data under certain circumstances permitted by law.

Right to Object

You have the right to object to the processing of your data for direct marketing purposes.

Portability Rights

You have the right to receive your data in a reusable format.

Right to Complain

You have the right to lodge a complaint with the Department of Personal Data Protection Malaysia.

To exercise any of the above rights, please contact us at support@66bb.life or via live chat on the platform. We will process your request within 21 business days in accordance with the requirements of PDPA 2010.

Data Retention & Deletion

66bb retains your personal data only for as long as necessary for the stated purposes or as required under Malaysian law:

Active Account Data: Retained for as long as your account remains active on the platform 66bb.
Financial Transaction Records: Retained for a minimum of seven (7) years in accordance with Malaysian financial and tax regulatory requirements.
KYC Records: Identity verification documents are retained for the period prescribed under Malaysia's anti-money laundering legislation.
Support Communication Logs: Live chat session records and support emails are retained for two (2) years for quality assurance and reference purposes.
Closed Account Data: Upon account closure, personal data that is not required to be retained by law will be deleted or anonymised within 90 days.
Technical Data & Logs: Technical and analytics logs are retained for 90 days for troubleshooting purposes.

Child Protection

Platform 66bb is not suitable for individuals under the age of 18. We do not knowingly collect personal data from anyone under 18 years of age.

If you are a parent or guardian who believes that your child or someone under your care who is under 18 years of age has registered an account on 66bb, please contact us immediately at support@66bb.life. We will investigate and close the account, and delete all associated data within a reasonable timeframe.

66bb employs age verification during registration and reserves the right to request age verification documents at any time to ensure the platform is not accessed by minors.

Amendments to the Privacy Policy

66bb reserves the right to amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or updates to the services we offer.

Material changes that significantly affect how we handle your data will be communicated via email and in-platform notifications at least 14 days before taking effect.
Minor amendments for language clarity or procedural updates may take effect immediately.
The "Last Updated" date at the top of this document will be updated each time an amendment is made.
Continued use of the platform 66bb after the effective date of any amendment shall be deemed acceptance of the revised terms.
Previous versions of this Privacy Policy are available upon request via email to support@66bb.life for reference purposes.

Contact Us About Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by 66bb, you may reach us through the following channels:

Privacy Email

Send us your specific data privacy enquiries at support@66bb.life. We will respond within 2 business days.

24/7 Live Chat

Use the in-platform live chat feature 66bb for urgent enquiries. Our support team operates 24/7 in Malay.

For formal complaints relating to personal data protection that cannot be resolved through our channels, you have the right to submit a complaint to Department of Personal Data Protection Malaysia (JPDP) under the Ministry of Communications and Digital of Malaysia.

66bb Privacy Policy – How We Protect Your Personal Data

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